FAQs
Will the goggles fit over my glasses?
Yes, all Scutis feature an OTG (Over-the-Glasses) design. If for any reason you are not satisfied with the comfort while wearing glasses, just let us know and we'll take care of you.
Will the goggles fit with my helmet?
Yes, our goggles are designed to be compatible with most helmets. Helmets do come in all shapes and sizes, so if you're unsatisfied in any way, you may return your goggles within the 30-day window.
How do I care for my goggles?
Clean your goggles with a microfiber cloth and mild soap, avoiding abrasive materials that could scratch the lens. Store them in your protective EVA case when not in use, and avoiding setting them lens-down on rough surfaces.
How long will it take for my order to be shipped?
We typically process and ship orders within 1-4 business days. Your order is hand-packed and shipped from Golden, Colorado. Shipping times will vary depending on your location.
Can I track my order?
Yep! You will receive an email with tracking information after your order ships.
What is your return policy?
We offer 30-day returns for unused goggles. Beyond the 30 days, if something goes wrong with your goggles beyond normal wear-and-year, contact us and we'll figure it out together. We want you to be 100% satisfied with your purchase. Check our return policy for more detail.
How do I cancel or modify my order?
To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped. You can always email us at help@scutioptics.com.
Do you offer international shipping?
We currently only ship in the United States and Canada. As we grow, we will expand to Europe in fall of 2024.
How do I prevent fogging in my goggles?
By doing nothing! Our goggles are designed with superior ventilation and will not fog as long as the vents are not blocked. If you have any issues with fogging whatsoever, contact us and we'll make it right.
I still need help, how do I contact customer support?
You can contact customer support by emailing hello@scutoptics.com or filling out our online contact form. We are here to help and will do our best to reply within 24 hours.